Terms and conditions of us

CONDITIONS

The contract between Cipriani Couture and the customer must be understood with the acceptance, even if partial, of the order by Cipriani Couture, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, if otherwise communicated in any way to the customer. By placing an order in the various ways provided, the customer declares that he has read all the above mentioned information during the purchase procedure and accepts the terms and conditions in full. If the customer is a final consumer (ie a natural person who buys the goods for purposes other than their professional activity), after completing the online shopping procedure, he will print or save electronic copy and, in any case, keep the present general sales conditions, subject to the provisions of art. 3 and 4 of the dlgs n. 185/1999 on distance sales. Any customer's right to damages or compensation, as well as any contractual or non-contractual liability for direct or indirect damage to a person and / or glucose, is caused by the failure to accept, even partial, an order. The technical information contained in the relevant cards reproduces those made available by the producers of the goods we market. Therefore, we reserve the right to make changes to product information to match those provided by the manufacturers, without prior notice. The image of a product descriptor may not be representative of its features and may differ in color, size and accessories. The confirmation of the correct receipt of the order is notified by e-mail to the e-mail address indicated by the customer through the registration procedure. The contents of the mail will indicate no. order, data and reception time, such data will be required in all communications with our offices. The customer can also check the status of his orders directly from the site. If no order is accepted by Cipriani Couture, a timely communication will be made to the customer. The prices shown are for VAT purposes and may change at any time without notice. Stocks available at the time of order may change within minutes as access to the inventory database may not be real-time. Therefore, no immediate availability of ordered products is guaranteed.

RIGHT OF WITHDRAWAL

According to the Consumer Code (Law No. 206 of September 6, 2005), if the customer and a consumer (ie a natural person who buys the goods for purposes that are not related to their professional activity or does not make the purchase, order form a VAT reference) has the right to withdraw from the purchase agreement for any reason, without the need to provide explanations with additional costs of € 12.00 for shipment to the buyer to exercise the right of withdrawal. The customer must send Cipriani Couture a notice to this effect within 7 working days of receipt of the goods. This notice must be sent by registered letter with acknowledgment of receipt addressed to Cipriani Couture Via Trav. 2 St. Anna at Paludi 10 - 80142 Naples, and by e-mail at info@cipriani-couture.com, always within the above 7 working day.

REFUND

Refunds will be made not before the product has arrived at Cipriani Couture.

DEFECTS AND CONFORMITY

At delivery, the buyer must check the goods received and, if there are any obvious defects or defects, must notify the seller within 1 day of purchase. In the event of a defect of conformity, Cipriani Couture will repair the product's compliance by replacing the item purchased. The risk of loss or damage to property and automatically transferred to the buyer when he (or a third party charged by him and other than the carrier) acquires physical possession of the goods. Product replacement times depend solely on manufacturer's policies and no damages may be required for any delays in replacements.

HOW TO DECLARE THE ORDER

To simply cancel an order, it is enough to send an e-mail to info@cipriani-couture.com by 10 am on the day following the receipt of the order received by indicating the progressive number of the order issued at the time of purchase . In this case the order will not be processed and the amount already paid by credit card, excluding the expenses I know


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